Welcome To Our Website!
luckystar505goods@163.com
Menu
What platform do you use to communicate?
Whatsapp, Email and Skype are used for communication. You can invite any team members that you may need to work with the Speedfulfill team.
What are your working hours?
24 hours will be available to answer your questions.
The official business hours are from 8:00 to 18:00 Beijing time, Monday to Saturday. We will complete orders outside the above time regularly, except when our couriers are not open on national holidays in China.
1.Bank Transfer
2. Wise Payment
3. Credit and debit cards
4. Payoneer
No, we will not place any orders or send any products on the credit system.
Yes, there is a detailed invoice for every transaction, which you can use to help your business look legitimate. This can be used as proof of payment.
Yes, we have a refund policy for damaged goods. If your customer shows evidence of damage caused by shipping the express, we will either provide a refund by deducting or refunding cash from the next invoice or re-shipping a new one for your customer as the case may be.
Yes, the order can be returned to our warehouse in China. Please note, however, that we do not recommend that your customers return the product to China, as this is expensive and slow, and there are also export and import duties to pay, which will be charged to your account.
Our transit time depends on the target country. For most global markets, we can ship within 15 days. For the goods stored in our warehouse, we can deliver them within 5 days.
Yes, once the payment is received, we will upload the tracking number and logistics details within 48 hours.
We use reliable companies Yunexpress, 4PX, Yanwen, UBI, CNE, TNT, DHL, UPS, FedEx, etc.
Yes, we put the different products of one order into one package.
Most products can be found on AliExpress and Alibaba as long as you provide a URL, image or detailed specifications.
Yes, we provide customized packaging service.
No, we take our customers’ privacy very seriously. Such information is confidential.
Subscribe to our newsletter, so that you can be the first to know about new offers and promotions.
We are here for any inquiry you’ve got along the way of your Fit & Lean For Good journey.